Product description
What is included?
Packaging for product transport |
Return information
We want you to be happy with the products you purchase from us, but we understand that sometimes something is wrong and you may want to return it. We offer a 14 day return policy from the day your order is delivered so you don't have to worry.
When returning an item, we only ask that it be unused and in perfect condition. This also includes ensuring that all labels are intact and in their original packaging. If you return an item that does not meet our return criteria or only partially meets our return criteria, we will inform you. If you have any concerns about the condition of an item, please contact us first to discuss this.
Unfortunately, we are unable to offer returns after the 14 day period, unless the item is defective.
Our returns policy is an adaptation of the Consumer Rights Act 2015.
You can find further details about our return policyhere
5 year guarantee
Product Guarantee - 5 year guarantee
Simpo Lifestyle's 5-year warranty covers unexpected failure or breakage of this product and is valid for domestic use only.
Please note that our warranty is not valid in the following cases:
General wear and tear/inappropriate use of the item/accidental damage/inadequate care and/or product maintenance/failure to follow instructions or use of fasteners provided/commercial use
For more information, see our warranty statement here .